Return Policy

Return Policy

When you use the Site as a shopper (“User”) the terms of the above paragraphs shall apply. As a User, regardless you are Vizshop's regular member or not, you have to enter the’s ID before you purchase the products

a. Shipping and Return Policies.

We accept returns for up to 30 days after receipt of your purchase. Return items must be sent back in their original packaging, with store tags attached. To send an item back to us, please enclose the Vizshop's invoice which arrived with your package. You may use any shipper, but we recommend purchasing tracking and insurance, as Vizshop is not responsible for lost return shipments. Send your package to: Return to



Once we receive your return package, please allow 1-2 weeks for processing. We will send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order. Shipping fees are non-refundable.

Products purchased through a link to a third party Partner Merchant’s website are covered by each Partner Merchant’s individual Return and Shipping Policies, which are available on the third party Partner Merchant’s Web site.

b. Exchange does not exchange for your purchased product. We suggest that you send your merchandise back to us first for a refund, and place a new order with us at any time.

c. Credit Card Processing.

You authorize to process payment transactions on your behalf or to pass the payment transaction information and shipping or other information on to the merchants from whom you order products. You also authorize adjustments or reversals to be made to your payment method (credit card, debit card or other means of payment) in connection with returns, cancellations, reversals, refunds or other adjustments.